Q:What's your mode of transportation?
A:International market: our products are exported to many countries, such as Russia, the United States, Britain, Germany, France, Japan, Spain, Italy, Taiwan, Africa and so on. We can provide freight transportation to any country and region around the world. Such as DHL, TNT, EMS, FedEx, freight, and larger shipping companies. Domestic market: general hair samples are issued by express, such as SF, Shen Tong, tact and so on, large goods are generally through the logistics company, the price is cheap, can effectively reduce costs.
Q:Is there any guarantee of the quality of your products?
A:Sure, our goods don't go out of the way. Until the goods arrived, you hand in accordance with the requirements of the contract before the inspection, there are quality problems halfway, we can exchange free of charge. Our service aim is a business, lifelong friend.
Q:What are your terms of payment?
A:We accept payment including remittance, bank transfer, cash transactions, Alipay payment, caifutong payment etc.. Proofing fee: you by remittance, bank transfer, cash transactions, Alipay payment, caifutong payment after payment for your proofing we can cash on delivery. Shipment costs: pay 30% deposit, the remaining payment and delivery (cash).
Q:What's your minimum order quantity?
A:Different commodities have different requirements for minimum quantity, such as the general small three thousand, five thousand, general large products, one thousand or even hundreds of also do. Details can be negotiated with our sales staff.
Q: Could you provide sample?
A: yes. Please confirm with our customer service. If there is stock, we encourage our customers to ask for samples for quality checking. Sample fee is under the bear of the buyer. After confirmed of the order, we will return part or full sample fee according to the specific condition.
Q:. Can you manufacture per customer's drawings or design?
A: Yes. We are factory for more than 20 years; OEM is available for us.
As long as you tell us your specific demand, we will make a technical assessment and reply you in detail.
Q:Are you a factory or trading company?
A:We are not only factory, but an integrated enterprise. We run factory, design studio, wholesale center, and foreign trade. We will provide high quality products and excellent export service for you.
Q;What's the OEM policy?
A: Please contact our merchant for information.
Q:May I get samples before place an order?
A:Yes. We could offer samples to most of the designs online, please ask our merchant for sample charges and freight.
Q: Do you attend Jewelry Exhibition? When and Where?
A:Yes. We have booth in Hong Kong Jewelry Show on March, June, September every year, please ask our merchant for booth number or invitation.
Q1.Why choose us?
A:1.Various styles with different materials
2. High quality
3.Sample order & small quantity is OK
4.Provide free quality pictures
5.Reliable quality assured
6. Factory-Direct price
7.offer service of adding customer’s logo
Q2. Can I mix colors?
A: Yes.When quantity is OK,you can mix colors as you wish.
Q3.How can I see your PRICES?
A: To view our prices and shop with us, please contact us email or Trade Manager with the item(s) you like to order and then a reasonable quotation as request would be provided.
Q4:Can I get discounts?
A:Yes.For big order and Frequent Customers, we give reasonable discounts.about 10-20% off.
Q5:Could you supply OEM/ODM service ?
A:Yes.We are manufactory specializes in jewelry over 10 years. If you want customized, please kindly let me know your designs, and if you can sent us a sample, so much the better.
Q:Can I get one sample?
A: Yes, we can sent one or two sample for quality checking, you should afford the sample and freight fee. And we will refund the sample fee to you if you place a bulk order in the future.